1. Acceptance of Terms: The client explicitly waives any of its own standard terms and conditions in favor of those set forth herein, irrespective of whether such terms were established before or after these standard terms and conditions of sale. Valid exceptions to these terms must be agreed upon in advance and in writing.

2. Payment Terms: Our invoices are payable within 21 working days from the date of issue, unless an alternative timeframe is specified on the invoice or order confirmation. Failure to make payment by the due date entitles My Company to demand a fixed interest charge of 10% on the outstanding amount. Additionally, My Company reserves the right to suspend the provision of services without prior notice in the event of delayed payments.

3. Late Payment: Should any payment remain outstanding more than sixty (60) days beyond its due date, My Company may engage a debt recovery agency to recover the funds. All associated legal costs will be borne by the client.

4. International Transactions: For clients in countries applying withholding tax per local laws, such taxes are the client's responsibility and should be remitted to the respective tax authorities. My Company shall not be involved in costs related to a country's legislation. Consequently, invoice amounts are payable in full to My Company without deductions for such legislative costs.

5. Service Delivery and Liability: My Company commits to delivering high-quality services within the agreed timelines. However, we do not guarantee specific outcomes. My Company shall not be held liable as a third party in any claims for damages brought against the client by an end consumer.

6. Claims: Claims regarding goods delivered or services rendered must be submitted in writing to My Company's registered office via recorded delivery within 8 days of receipt. Claims submitted beyond this timeframe may not be considered.

7. Return Policy: All sales are final. My Company does not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at [contact information] with details of the product and the defect within [specify number] days of receipt. You can send the item you consider defective to [address].

8. Governing Law: These terms and conditions are governed by and interpreted in accordance with the laws of [specify jurisdiction]. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of [specify jurisdiction].

9. Amendments: My Company reserves the right to update and change these Terms and Conditions at any time without prior notice. It is the responsibility of the client to review these Terms and Conditions periodically for updates.